Explore Our Managed User Services
Discover why Betatech is the first choice for many organisations looking to add flexibility, efficiency, and expertise to their teams.
We understand that to thrive in today’s fast-paced, digital-first environment, businesses need innovative Managed User Services that provide comprehensive, reliable support for their users. Our Managed End-User Services are designed to equip your workforce with the essential tools and assistance they need to remain productive, secure, and efficient in a modern workplace.
At BetaTech, we offer a fully managed, enterprise-level 1st-line helpdesk designed to provide seamless IT support, keeping your employees productive and your business operations running smoothly.
In today’s dynamic work environment, a scalable and adaptable service desk is essential for organizations that aim to optimize efficiency and drive performance. Our Managed Service Desk is crafted with the end-user experience at the forefront, focusing on:
- First-Time Resolution: Minimizing disruptions with prompt, effective problem resolution.
- Clear Communication: Ensuring concise, transparent updates to reduce downtime and improve satisfaction.
- Continuous Improvement: Regular assessments and refinements to enhance service quality and operational performance.
Adopting a Shift-Left methodology, we empower users with intuitive self-help resources, reducing the volume of support requests. This allows our expert team to focus on high-priority issues while maintaining focus on our agreed Key Performance Indicators (KPIs).
Managed by our dedicated Service Management team, our Managed Service Desk provides tailored support to meet the evolving demands of the modern workplace, delivering outstanding IT services and driving operational excellence.
Get in touch today to optimize your IT support and enhance employee productivity with BetaTech’s Managed Service Desk!
Managed End User Compute (EUC): Empowering Digital Workforces
Our Managed EUC Service is designed to optimize desktop, virtual, mobile, and BYOD (Bring Your Own Device) environments.
Our service helps businesses:
- Streamline workflows for enhanced productivity
- Maximize operational efficiencies across IT environments
- Ensure seamless integration of physical and virtual desktop solutions
We understand the transformational impact of a well-managed EUC strategy. Our standard configurations are built to exceed industry requirements, and for businesses with unique needs, we offer tailored solutions that align with your goals.
Managed Cloud Infrastructure Services for Scalable & Secure Operations
Our Managed Cloud Solutions: Optimizing Performance, Driving Growth
With our expert team at the helm, you can trust that our Managed Cloud Services will not only optimize your operations but also significantly enhance your productivity. We design tailored cloud strategies that propel your business forward, unlocking new opportunities for innovation and growth.
Managed 365 Services: Optimized Support for Your Microsoft 365 Environment
At BetaTech, we provide comprehensive and proactive support for businesses utilizing Microsoft 365, ensuring seamless operations and uninterrupted productivity.
Our approach is cost-effective, scalable, and designed for modern workplaces, ensuring optimal performance while reducing operational overhead. Let BetaTech be your trusted partner in managing and optimizing your Microsoft 365 environment.Unlock the full potential of Microsoft 365 with our tailored support solutions.
Contact us today to transform your IT experience with our expert Managed 365 Service!
Azure Infrastructure Solutions: Scalable, Secure, and Future-Ready
Unlock the full potential of Microsoft Azure with our expertly designed Azure Infrastructure Solutions. Whether you're looking to migrate, optimize, or secure your cloud environment, we provide end-to-end support tailored to your business needs.
With our Azure-powered solutions, your organization can achieve agility, scalability, and innovation, all while reducing IT complexities and costs. Whether you're a startup, SMB, or enterprise, our team will craft a bespoke Azure strategy to drive your success.
Get in touch today to modernize your IT infrastructure with Azure!
Enterprise-Grade Cybersecurity Solutions:
Protect, Detect, and Respond with Confidence
Overview: As cyber threats grow in sophistication and frequency, organizations must adopt a proactive and resilient security approach. Our advanced cybersecurity solutions are designed to fortify your digital infrastructure, detect vulnerabilities in real time, and respond to threats with precision, ensuring uninterrupted business operations.
Our Managed Cybersecurity service offers a complete, scalable security solution that integrates seamlessly with your existing environments. You can select from a range of services that best align with your needs, or opt for a cloud security migration plan tailored to your pace and business goals.
At BetaTech, our Centre of Excellence (CoE) has created a comprehensive team of experts in various aspects of cybersecurity such as managing our Security Operations Center (SOC), Database Access Management (DAM), Data Leakage Prevention (DLP), Identity and Access Management (IAM), Endpoint Security etc.
Security Operations Center (SOC) – Continuous Threat Monitoring & Defense
A Security Operations Center (SOC) serves as the central command center for safeguarding your digital assets. It provides continuous monitoring, analysis, and defense for critical applications, networks, databases, servers, and endpoint devices, ensuring early detection and swift mitigation of potential threats or cyberattacks.
Our team of cybersecurity specialists leverages advanced Security Information and Event Management (SIEM) tools to analyze security events in real-time, identify anomalies, and respond proactively to security incidents. By integrating cutting-edge technology with expert threat intelligence, our SOC services help fortify your organization against evolving cyber risks while ensuring compliance with industry regulations.
Advanced Database Activity Monitoring (DAM)
Database Activity Monitoring (DAM) is a comprehensive security solution designed to track, analyze, and alert on unauthorized or suspicious activities within your database environment. By providing real-time monitoring, DAM helps prevent data breaches, insider threats, and fraudulent access attempts.
Secure & Control Access with Privileged Access Management (PAM)
Privileged Access Management (PAM) is a critical security solution that ensures only authorized and verified users can access sensitive systems and data. By enforcing strict controls, PAM helps organizations minimize security risks associated with privileged accounts.
Our PAM solutions isolate and protect privileged accounts within your Active Directory, ensuring that even if the directory is compromised, these high-level accounts remain secure. By implementing robust authentication, session monitoring, and just-in-time access, PAM strengthens your cybersecurity posture, preventing unauthorized access, insider threats, and privilege misuse.
Safeguard Sensitive Data with Data Loss Prevention (DLP)
Data Loss Prevention (DLP) is a proactive security measure designed to detect, prevent, and mitigate data breachesbefore they occur. By monitoring and controlling data transfers, DLP ensures that sensitive information—such as personally identifiable information (PII), financial records, and intellectual property—remains secure and protected from unauthorized access or leakage.
Advanced Endpoint Security: Safeguarding Your Digital Perimeter
In today’s ever-evolving threat landscape, endpoint security is essential for protecting organizations from cyberattacks and unauthorized access. Every device—whether a laptop, desktop, or mobile—serves as a potential entry point for security breaches. Our comprehensive endpoint security solutions provide proactive protection, ensuring that your systems remain secure against malware, phishing, and other cyber threats.
By implementing robust security measures, continuous monitoring, and intelligent threat detection, we help businesses fortify their endpoint defenses, maintain data integrity, and ensure seamless operations without disruption.
Proactive Vulnerability Management: Strengthening Your Digital Defenses
Vulnerability Management is a critical process that empowers organizations to identify, assess, prioritize, and remediate security weaknesses across systems, software, and applications. With the ever-changing landscape of IT environments, continuous vigilance is necessary, as even the smallest vulnerabilities can lead to significant security risks.
Our vulnerability management services provide a comprehensive approach to identifying and mitigating risks, leveraging industry-leading solutions like Qualys, Nessus, and others. We work diligently to ensure your systems are secure, up-to-date, and resilient against potential threats, helping you maintain a robust security posture throughout your digital ecosystem.
Threat Detection and Response (TDR): Real-Time Protection Against Evolving Threats
Threat Detection and Response (TDR) leverages advanced analytics and big data to identify and combat threats across diverse and complex data environments. This cutting-edge solution is designed to detect malicious activity, including evasive malware, by analyzing vast amounts of data for potential security risks.
The core advantage of TDR lies in its ability to automatically detect and respond to threats in real time, ensuring immediate protection for your organization. With customizable policies tailored to different threat levels, TDR allows IT teams to respond rapidly to incidents, minimizing the impact of attacks and safeguarding critical assets effectively.
File Integrity Monitoring (FIM): Ensuring the Integrity of Critical Files
File Integrity Monitoring (FIM) is a crucial security practice that focuses on validating the integrity of operating system (OS) and application files. By comparing the current file state with a known, secure baseline, FIM ensures that any unauthorized changes or tampering are quickly detected and addressed.
Unlike other security solutions, FIM is specifically designed to monitor and track modifications to critical files. The FIM software initially captures a snapshot of your system and regularly compares it with the current state to identify any discrepancies, providing real-time alerts and helping to protect the integrity of your IT environment.
Take control of your security landscape—partner with us for a tailored cybersecurity strategy today!
